Why customers aren’t finding you, and what to do about it.
Common problems
The questions business owners actually ask us.
Short answers here. Each links to a full explanation, including how to check it yourself.
Why isn’t my business showing on Google?
Usually one of four things: your Google Business Profile is missing, unverified or suspended; it is listed under the wrong category; your website gives Google too little to work with; or you are searching from a spot where competitors are closer. Most of these can be checked in ten minutes and fixed without paying for ads.
Read the full answer →Why are competitors ranking above me on Google Maps?
Because Google judges the whole picture, not just your website. The businesses above you usually have a better-matched category, more recent reviews, more consistent details across the web, or are simply closer to the person searching. Some are paying for adverts that sit above the map.
Read the full answer →Why is my website getting visitors but no enquiries?
Most visitors decide in a few seconds, on a phone. If they cannot immediately see that you do the job they need, in their area, and how to contact you, they go back and pick the next result. The fix is usually clarity and friction, not a new design.
Read the full answer →Why doesn’t ChatGPT recommend my business?
AI assistants recommend businesses they can find clear, consistent evidence about. If your details are thin, inconsistent or only on your own website, an assistant has little to go on and names someone better documented. You can improve the evidence; you cannot control the answer.
Read the full answer →Get your free preview.
Four details is all it takes. We’ll build your website and send the preview to your phone, usually within 2 working days. No payment, no obligation.
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